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Trucking Permit Processing Specialist

Position Summary

As a Permit Processing Specialist at Simplex, you will play a crucial role in ensuring the timely and accurate submission of various permits and documents required for commercial trucking operations. You will be responsible for receiving, reviewing, and processing all documentation the sales team collects.

Responsibilities

 

Document Processing and Submission:

  • Receive and review documentation collected by the sales team, ensuring completeness and accuracy.
  • Submit permit applications and compliance documents to the relevant state and federal agencies within specified deadlines.
  • Maintain organized records of all documentation and transactions for reference and audit purposes.

Agency Communication and Support:

  • Communicate with state and local agencies to gather and submit necessary documentation for permit processing.
  • Gather updates for clients on the status of their permit applications and respond promptly to any inquiries or concerns.
  • Offer assistance and guidance to sales agents, regarding their clients permit requirements and compliance regulations.

Data Entry:

  • Ensure accurate data entry of permit application information into relevant databases or systems.
  • Monitor data entry processes to maintain high standards of accuracy and completeness.

Administrative Support:

  • Assist in maintaining accurate client records and databases, updating information as needed.
  • Generate reports on permit processing activities, including turnaround times, application status, and client feedback.
  • Mantain administrative support to the sales and operations teams as required.

 

Qualifications

  • Fluency in both English and Spanish, with excellent interpersonal and communication skills, both verbal and written.
  • Highly organized and detail-oriented, adept at meticulously managing documentation and ensuring accuracy
  • Effective communicator, skilled in facilitating a smooth process and quickly addressing any questions or concerns.
  • Capacity to work independently and collaboratively within a team, with a self-motivated, results-oriented approach.
  • Possesses strong organizational skills, keen attention to detail, and proficiency in Microsoft Office applications.
  • Familiarity with CRM software is a plus.

 

Characteristics of a Simplex Employee

• Optimistic Attitude

• Problem Solver

• Passionate

• Team Player

• Eager to Learn

• Adaptable

 

Simplex Group is an organization dedicated to providing quality commercial transportation services to trucking companies and owner-operators alike. We are experts in administering comprehensive services including DOT/FMCSA Safety Compliance Management, truck permits, and taxes, offering the best trucking insurance packages in the market, and securing top-paying loads while servicing your freight factoring services. At Simplex Group our vision is: “Empowering the Dreams of Those Delivering to America”