- Work Order
- Work Order Summary
Keeping a good record of your Mobile Worker Reports can definitely help your business operations.
Carriers have been known to enter false information on these reports and can truly hurt a driver’s career and future job opportunities.
A mobile worker report is a comprehensive document that entails a great amount of information about driver’s driving records. These reports will display all electronic job order tickets which are created using the Web Dashboard and Mobile Worker app. The Work Order page is an easy way to manage job order tickets online.
How does Simplex help me with my Mobile Worker Reports?
This feature will allow you to create To Do’s for each driver by creating first a Jobsite which are the tasks the driver will need to complete; these tasks are assigned to the driver as a Work Order. The driver will receive a notification and will have the ability to view the Work Order through the mobile application and sign once the task is completed.
If you are looking to track the loads your drivers has completed or that is pending to complete, Simplex ELD will help you keep track of all that your driver does by generating a Summary of the Work Orders.
Portal
- Create new work orders and job sites
- View work order status
Report
- Work order completion report to selected email address
Android Phone/Tablet app or iOS iPhone/iPad app
- Part of Hours of Service Menu
- Ability to view pending workers and job sites
- Ability to set the clock running on a work order, stop when done, write/speak a report, take pictures, capture signatures, email upline
FAQs
What are mobile worker reports and how do they benefit trucking operations?
Mobile worker reports are digital records generated from the activities of drivers and other field personnel using a mobile app or onboard device. In a trucking context, these reports typically capture information such as job assignments, pickup and delivery status, timestamps, GPS location, driver notes, photos, signatures, and in some cases inspection or incident details. Instead of relying on handwritten paperwork or delayed manual data entry, the information is transmitted electronically to a central dashboard where dispatch, safety, and operations teams can review it in real time. For carriers, this approach offers several advantages. Real-time visibility into driver progress allows more accurate ETAs, quicker responses to delays, and better communication with customers. Digital records improve traceability and documentation for audits, customer disputes, and compliance needs, since activity logs and supporting evidence are stored in a structured, searchable format. Mobile worker reporting can also reduce administrative workload by eliminating duplicate data entry and lost paperwork, while providing management with data that can be analyzed to improve route efficiency, asset utilization, and overall service quality.
How can carriers effectively implement a mobile worker reporting system for their drivers?
To implement a mobile worker reporting system successfully, carriers should begin by clearly defining the workflows they want to digitize—such as job tickets, proof of delivery, incident reporting, and routine inspections—and the specific data points needed for each step. With those requirements in mind, they can select a mobile platform that is compatible with the devices drivers already use, integrates with their dispatch or back-office systems, and supports features like offline data capture, GPS tracking, digital signatures, and secure cloud storage. A careful pilot phase with a limited group of drivers is useful to validate that the forms are easy to complete on the road, the information flows correctly to the office, and supervisors can actually use the data to make operational decisions. Training and change management are critical to long-term adoption. Drivers and dispatchers need clear explanations of how the system works, what is expected from them on each job, and how the new process will replace or simplify existing paperwork. Ongoing support, including quick troubleshooting and periodic refresher training, helps maintain consistent use. Once the system is in place, carriers should regularly review the information coming from mobile worker reports—such as recurring delays, incomplete fields, or frequent incident types—and use those insights to refine routes, adjust procedures, and improve safety and service performance over time.